Defence Services Director

Responsibilities:
• Undertake local market shaping / pricing for the solution
• Identify and evaluate new business opportunities to extend and develop Serco’s customer and profit base across sectors; responsible for both developing pipeline and winning bids
• Lead in the development of a network of relationships with key customers, potential customers, partners and stakeholders to anticipate and meet customer’s existing and future needs and enhance Serco’s reputation;
• Engage in partnership development strategic partnerships and potential M&A activities
• Support the critical evaluation of opportunities and assure bids are executed to a high Standard, working with the Bid team as the voice of the customer
• Collaborate with Serco’s support functions to ensure effective financial management is in place to achieve turnover, profit and cash targets and to meet legal requirements
• Prepare proposals, scoping documents and presentations to communicate opportunities and proposed sales strategies
• Ensure customer retention and secure extension options for Defence
• Undertake intelligence gathering on customers, targets and competitors
• Work with the BD Director to develop, own and implement plans that will deliver business strategy to maximum effect;
• Responsible for leading go to market activities that leads to winning business with new customers