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Assistant Recreation Manager
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Assistant Recreation....
Al Maha Residence
drjobs Assistant Recreation Manager العربية

Assistant Recreation Manager

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1 Vacancy
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Jobs by Experience

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0 - 10 years

Job Location

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Ras Al Khaimah - UAE

Monthly Salary

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Not Disclosed

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Salary Not Disclosed

Nationality

Chinese-korean-Any Nationality

Gender

N/A

Vacancy

1 Vacancy

Job Description

  • To ensure appropriate stock level for the smooth run of the Recreation operations and to prepare requisitions accordingly.
  • To ensure a proper coverage and supervision of the Recreation facilities at all times.
  • To be present in the pool and beach areas during busy periods to welcome and socialize with guests.
  • To ensure that all guests receive a warm welcome and that they enjoy their stay being offered the finest personal service.
  • To ensure that the privacy of the guests and the confidentiality of the information is respected.
  • To act as a representative of the Management when dealing with guest complaints or if a member of the Recreation team is facing difficulties that she/ he cannot solve on her/ his own.
  • To manage any guest complaint in a professional manner, by resolving it and making sure the guest is satisfied, and recording it.
  • To call the Director of Spa & Recreation for advice in serious cases or if an approval is required.
  • To be fully aware of and to report all guest comments or complaints.
  • To ensure that all Recreation ambassadors are fully trained on all aspects of operations specifically on safety standards and procedures.
  • To ensure that all Recreation facilities are thoroughly cleaned, properly set-up and available for use at any given time.
  • To implement and follow up the “Focus” and other financial and audit procedures.
  • To be aware of all VIPs visiting or staying in the hotel.
  • To ensure the proper use of all the recreational equipment and hotel management system and to have a perfect knowledge of the set ups.
  • To assign duties and responsibilities to subordinates and to assist them in their duties.
  • To control and implement daily check lists.
  • To assist the Director of Spa & Recreation in preparing forecasts and statistics.
  • To respect schedules, terms and deadlines as agreed with the Management.
  • To ensure that all ambassadors are aware of the outlet timings and promote the internal activities and events.
  • To ensure that all ambassadors are updated with the latest administrative, organizational, operational or other changes and news.
  • To be updated with the competitors’ offerings and rates.

Employment Type

Full Time

Company Industry

Hotels / Hospitality

Department / Functional Area

Chefs / F&B / Housekeeping / Front Desk

About Company

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