Having a complete overview of the brand cycle – OTB, brand positioning, assortment & range planning, stock age management, replenishment plan
Establishing strong working relationship with key partners and leverage this association to secure preferential terms – commercial terms, marketing and visibility support, brand, SKU exclusivity
Using key partner’s global exposure to understand best practices, trends, innovation in the eyewear space, so that the Group is at the forefront of development in the eyewear retail space
Working with the optical team to ensure best in class product offering of optical frames and lens
Optimal manpower resource planning, recruitment and retention of best talent
Identifying talent within retail and managerial ranks and put together growth development plans
Working closely with the operations team to ensure their functional objectives are fulfilled
Monitoring and ensuring the key functions of visual merchandising, daily store hygiene, store maintenance and other operating SOPs are in line with management expectations
Ensuring staff standards are upheld in terms of grooming, discipline, teamwork and customer service etiquettes are uncompromised
Working closely with the brand, optical and operations team in ensuring our staff knowledge base is current.
Endeavoring constantly to be at the forefront of superior customer engagement and offer an elevated optical journey to our customers and to this end, work with the L&D team to facilitate pre-defined journeys
Coaching and mentoring operating managers to develop the required skills to progress their careers
Establishing a strong connect with key store managers to become information gatherers
Disclaimer: Drjobs.ae is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.