Key Responsibilities:
Leading the development implementation and maintenance of the QMS in alignment with applicable standards and regulations.
Collaborating with relevant departments to establish and document quality policies procedures and processes.
Planning and conducting internal audits of the QMS to assess compliance effectiveness and opportunities for improvement.
Identifying nonconformities recommending corrective actions and verifying their implementation to ensure ongoing compliance.
Facilitating management review meetings to evaluate the performance of the QMS review audit results and address any issues or opportunities for improvement.
Providing training and guidance to employees on QMS requirements processes and their roles in supporting quality objectives
Monitoring customer feedback complaints and satisfaction levels related to product quality and service delivery.
Leading or supporting continuous improvement projects aimed at enhancing QMS effectiveness efficiency and performance.
Maintaining accurate and uptodate documentation of the QMS including policies procedures records and audit reports.
Assessing risks to quality and compliance within the organization and implementing measures to mitigate identified risks.
Communicating QMS performance audit findings and improvement initiatives to senior management and relevant stakeholders.
Requirements
Requirements:
Bachelors degree in a relevant field
Proven experience as an MR or in a similar ISO management role.
Indepth knowledge of ISO standards and their application in quality management systems.
Familiarity with ISO 9001:2015 or other relevant ISO standards.
Strong understanding of quality management principles and methodologies.
Excellent communication and interpersonal skills.
Proficiency in conducting audits identifying nonconformities and implementing corrective actions
Detailoriented with a focus on accuracy and compliance.