Social Media Response Management Executive Arabic fluency required exp in community management as well as CRM
العربية
Social Media Response Management Executive Arabic fluency required exp in community management as well as CRM
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Job Description
Qualifications Required:
* Bachelors degree in mass communication public relation journalism or any relevant field.
* 12 years experience in similar post.
* Fluent in English and Arabic (reading writing and speaking);
* Excellent interpersonal and communication skills; Excellent problem solving and conflict handling skills; Computer literacy (MS Office tools)
Key Responsibilities:
* Actively manage clients social media pages including responding to fans
moderating pages and proactively engaging with users.
* Actively work on enhancing clients public image through its social media platforms.
* Act as a focal point to ensure communication between the client and their customers are managed efficiently.
* Perform other activities based on clients needs and requirements like
listening monitoring or proactive engagement.
* Make sure the KPIs agreed with the client are achieved.
* Serve as a subject matter expert on the use of social media platforms.
* Responsible for achieving high quality results with only general supervision.
* Effectively communicate the companys mission.
* Perform other jobrelated duties as assigned by direct manager
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
