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Job Description
The ECommerce Manager will be responsible for overseeing the entire ecommerce operations including website management product listings online sales digital marketing and marketplace expansion. The role requires a datadriven mindset strong SEO & SEM knowledge and expertise in handling online consumer electronics brands.
Key Responsibilities:
- Oversee endtoend ecommerce operations including website management product listings inventory and order fulfillment.
- Manage and optimize the brands ecommerce platform (Shopify Magento WooCommerce or custombuilt).
- Ensure seamless customer experience from browsing to checkout payment and postpurchase support.
- Implement A/B testing and UX/UI improvements to enhance website performance.
- Manage and optimize brand presence on online marketplaces like Amazon Noon Sharaf DG Carrefour and other regional platforms.
- Develop strategies to improve product visibility pricing promotions and customer engagement.
- Ensure alignment between offline retail and online ecommerce strategies to drive seamless omnichannel experiences.
- Drive revenue growth through SEO SEM Google Ads social media marketing and affiliate partnerships.
- Plan and execute ecommerce campaigns flash sales and promotions to boost sales and conversion rates.
- Analyze and optimize product pricing discounts and bundling strategies to maximize profitability.
- Oversee email marketing remarketing campaigns and customer retention strategies.
- Work closely with supply chain warehouse and fulfillment teams to ensure stock availability.
- Monitor inventory levels demand forecasting and order fulfillment efficiency.
- Reduce order cancellations returns and improve logistics efficiency.
- Track and analyze key ecommerce KPIs including traffic conversion rates customer acquisition cost (CAC) lifetime value (LTV) and return on ad spend (ROAS).
- Generate reports on sales performance customer behavior and digital marketing effectiveness.
- Implement datadriven decisionmaking to improve ecommerce performance and user experience.
Qualifications & Skills:
- Bachelors degree in Marketing ECommerce Business Administration or a related field.
- 5 years of experience in ecommerce management preferably in retail electronics or consumer technology brands.
- Expertise in Shopify Magento WooCommerce or similar ecommerce platforms.
- Strong experience in Amazon Seller/Vendor Central Noon and other regional marketplaces.
- Knowledge of SEO Google Ads Facebook Ads and performance marketing.
- Experience in website UI/UX optimization CRO (Conversion Rate Optimization) and A/B testing.
- Strong analytical skills with experience using Google Analytics Hotjar and ecommerce reporting tools.
- Ability to work in a fastpaced competitive retail environment.
- Strong negotiation and communication skills to manage external partners and vendors.
Employment Type
Full Time
Key Skills
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