START YOUR JOURNEY WITH US
JW Marriott Marquis Hotel Dubai welcomes you to the heart of the citys lively downtown district with modern luxury and awardwinning service. Soaring above Sheikh Zayed Road our bustling and dynamic 5star hotel is one of the tallest in the world consisting of two towers with 1608 rooms and boasts aweinspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges which offer Japanese Italian Indian and Thai cuisine. For those planning an event in downtown Dubai UAE our hotel offers 80000 square feet of adaptable space including a striking ballroom and outdoor venues. Explore Dubai Mall Burj Khalifa and Dubai Opera which are all minutes away.
LOVE WHAT YOU DO EVEN MORE
At JW Marriott treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience.
Here at JW Marriott Marquis Dubai we are looking for talented individuals to join our amazing family and in return we are able to offer you the following:
- An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels.
- Learning opportunities with some of the best professionals the region has to offer.
- We aim to promote our associates within as soon as the opportunity arises so we hope to see you progress your career in line with our training and promotion schedule.
- A competitive salary with excellent benefits which include accommodation meals on duty Transportation and:
- World class training and development including leadership development.
- Recognition programs.
- Discounted accommodation in over 8000 hotels all over the world. Yes 8000!
- Discounted food & drink in all our restaurants and bars.
- Discounts for your friends and family.
- Unlimited career opportunities (Internationally and locally)
- Medical and Life insurance
- Amazing support to ensure you have all the tools you require to complete your daytoday tasks.
OUR EXPECTATIONS FROM THE ROLE:
Entrylevel management position that is responsible forthedaily operationsin Restaurants/Bars.Position assists withmenuplanning maintains sanitationstandards assists servers and hostsonthefloor duringpeak meal periodsand supervises Restaurants/Bars andRoomServiceDepartments whereapplicable.Responsibilities include ensuringguest andassociate satisfactionwhilemaintaining the operating budget.Accountabletoensure standards andlegal obligations arefollowed.
Scope/Business Context
- AFullTimeposition basedatJWMarriottMarquis Dubai.
- NumberofDirectReportsBasedonoperations
- TitlesofDirectReportsSupervisorandbelow
Experience
- Minimumof2yearexperienceofasimilar positionwithinafivestarhotel
Education or Certification
- Highschooldiploma orGED;4yearsexperienceinthefoodandbeverageculinaryorrelatedprofessionalarea.
OR
- 2yeardegreefromanaccrediteduniversityinFoodService ManagementHotelandRestaurantManagementHospitalityBusiness Administrationorrelated major;2yearsexperienceinthefoodandbeverageculinaryorrelatedprofessionalarea.
SPECIFIC DUTIES
Operational&AdministrativeTasks
- Serveasadepartmentalrolemodelormentorbyworkingalongsideemployeestoperformtechnicalorfunctionaljobduties.
- Assignandensureworktasksarecompletedontimeandthattheymeetappropriatequalitystandards.
- Ensurethathourlyemployeesaretrainedoncompanycorevaluesjobrolesresponsibilitiesandtechnicalandserviceaspectsofthejob.
- Encourageandmotivateemployeestoperformtheirbesttakeresponsibilityfortasksandassignmentsmakedecisionsandprovideinputonpossibleimprovements.
- Assistmanagementtoensurethathourlyemployeeshavethenecessaryresourcestoeffectivelyperformtheirjobs(e.g.suppliesequipmentandinventory).
- Assistmanagementinestablishingandcommunicatinggoalsperformanceexpectationstimetablesanddeadlinesforshiftordepartmentaloperationstohourlyemployeesandensurethattheyareunderstood.
- Coachanddevelopemployees(e.g.createexpectationsforcontinualimprovementprovidechallengingtasksandassignmentsholddevelopmentdiscussionsandconstructandexecutedevelopmentplans).
- Listentohourlyemployeessuggestionsforimprovinghowworkisdone andhowguestsareservedgainingmanagementsupportasneededtoactuponsuggestions.
- Coordinatetasksandworkwithotherdepartmentstoensurethatthedepartmentrunsefficiently.
- Collaboratewithmanagementtodevelopandcarryoutideasandproceduresandsetgoalstocontinuouslyimprovedepartmentperformancearoundguestandemployeesatisfactionscores.
- Assistmanagementinensuringthatassociatesarecompletingonlinetrainingsassignedtothem.
- Ensurealldailyandmonthlyreportsaredetailedandsubmittedinatimelymatter.
- Ensuremaintenanceofequipmentbycallingforrepairsandtrainingstaffonproperuse.Usingproperstandarratingprocedurestoreportandfixissues.
- ReportguestscommentsorcomplainthroughGXIandensurethatcasewillbeclosedwiththeguest.
- RaisePurchaserequestinatimelymannertoensureoperationalequipmentwillalwaysbeavailable.
- UpdatecheckbookfromtimetotimeensuringthatallitemsonthePOswillbereceivedPOswillbeclosedandamountwillbepostedinP&Lonamonthlybasis.
- Assistmanagementwithscheduling.
- Ensurethatopeningandclosingchecklistsaredoneandcompletedeachday.
- WorkcloselywithmanagementinleadingthemonthlybeverageinventorywithCostControl.
- TrainoutletcashierswithpropercashhandlinginlinewithISRAaudit.
- Maintainproperinventoryworksheetofalloperationalequipment.
In joining Marriott Hotels you join a portfolio of brands with Marriott International. Be where you can do your best work begin your purpose belong to an amazing global team and become the best version of you.