Application Support Specialist - TCS BaNCs
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Job Description
Person Specifications
Specifications
Description of Knowledge / Skill etc.
Desirable or Essential
A. Education
General
Professional
IT based degree university degree or equivalent work experience required.
Relevant Certification
Essential
Preferred
B. Experiences
(Years & Type)
Industry
5 years of experience at a relevant Technical position in large organizations
Banking background
Essential
Preferred
C. Knowledge & Skills
Technical
Experience in Application production support within the ITIL Framework.
Excellent knowledge and hands on experience in
o Application trouble shooting configuration and maintenance.
o Application performance tuning and optimization
o Resolution of tickets with quality and within SLA
o Proactive monitoring and incidents analysis
o Experience in Work flow maintenance and Configuration.
Essential
o Knowledge of TCS BaNCS application backend and front END
o Understands SWIFT & local payment settlement
o Has knowledge of shell scripting Jboss Oracle spring hibernate programming Language.
o Hands on experienced on windows & unix
o Able to handle pressure& support critical production issues
o Willing to work extended hours during critical incidents & schedule weekend deployments.
o Acknowledging and acting on command center Calls(24x7
Essential
D. Behavioral Competencies
Thinking Related
Communication
Continuous Improvement mindset.
Excellent communication skills (verbal written and presentation).
Essential
Essential
E. Education
General
Professional
Bachelors of Computer Science or Equivalent
Relevant Industry Standard Certification ITIL...etc.
Essential
Preferred
Required Experience:
Unclear Seniority
Employment Type
Full-Time
