Roles and responsibilities
- Engage with restaurants and other food-related businesses inquiring about Talabat and drive meaningful conversations to get them to evaluate the full value of what we have to offer.
- Act as an ambassador for Talabat's mission, brand, and product.
- Convert leads to sales.
- Interact with the customer for product offering, and brand awareness on time-to-time basis by meetings and calls.
- Identify the clients who show an inclination towards the product but didn’t purchase it and follow up with them for special deals and offers.
- Provide future vendors with the best experience by supporting them with timely and accurate information about the onboarding process.
- Partner with the onboarding teams to smoothly bring newly signed partners online.
- Create and conduct effective proposal presentations, negotiate and send Request of Proposal (RFP) quoting the rates and terms of conditions to sign the contract and bring clients onboard with Talabat.
- Maintain the records and inform the Management of contacted and not contacted leads and ensure that the records are entered into personal and automated follow-up processes.
- Attain accurate and original logo and menu item pictures from client restaurants.
- Obtain the information for all delivery areas in the restaurants and minimum order charges for orders.
- Attain the information on delivery charge methodology.
- Implement promotions, coupons, and vouchers to boost and generate sales growth.
- Encourage restaurants to subscribe to the online payment gateway.
- Maintain accurate records of all sales and prospecting activities including:
- Sales calls
- Closed sales
- Follow-up activities
- Sales expense report
- Presentations
- Sales meeting report (new restaurant)
- Daily signed contract report
What you need to be successful
What Did We Order?
- Bachelor's degree in any field
- Excellent Verbal & Communication Skills
- Driving License and Car ownership are a preference.
- CRM Software Knowledge (optional)
- 1-2 years in B2B sales
- Fluent in English is a must
Desired candidate profile
1. Sales Skills
- Expertise in identifying sales opportunities, prospecting leads, and closing deals.
- Ability to negotiate and persuade potential clients to purchase or sign contracts.
- Understanding customer needs and effectively presenting solutions to meet those needs.
2. Communication Skills
- Excellent verbal and written communication to clearly articulate the benefits of products or services to potential customers.
- Ability to build and maintain relationships with both new and existing clients.
- Strong listening skills to understand customer pain points and provide tailored solutions.
3. Negotiation Skills
- Negotiating prices, terms, and contracts with customers while ensuring profitability for the company.
- Overcoming objections and addressing concerns to help close the deal.
4. Customer Relationship Management
- Building and maintaining strong, long-term relationships with clients.
- Acting as the point of contact for customers, addressing issues, and ensuring a high level of customer satisfaction.
5. Product Knowledge
- In-depth understanding of the products or services being sold, enabling the sales executive to effectively explain their value and benefits.
- Keeping up with industry trends, competitors, and new product developments to remain competitive.
6. Time Management and Organizational Skills
- Managing time effectively to prioritize sales calls, meetings, and follow-ups.
- Organizing a schedule that allows for maximum productivity, including prospecting, client visits, and administrative tasks.
7. Problem-Solving
- Identifying customer challenges and offering solutions that fit their needs, whether through product adjustments, pricing models, or services.
- Handling objections and issues that may arise during the sales process.
8. Persistence and Resilience
- Persistence in following up on leads and maintaining a consistent sales pipeline.
- Resilience in dealing with rejection and continuing to push for new business.