Fleet Sales Executive

Roles and responsibilities

• Achieve or exceed allocated sales targets for TANK Fleet Sales

• Deliver the highest levels of customer service, thereby creating customer loyalty and repeat sales

• Adhere to company procedures, particularly around cash and credit handling, to ensure safety of cash and minimum bad debts

• Constantly improve and update knowledge of product range, features and benefits

• Maintain awareness of automotive industry, paying particular attention to new features, technical developments, market trends, competitor analysis, selling techniques and customer handling skills

• Be able to handle bulk purchase deals, contracts, rent a car & SME deal, government & semi-government tenders and banking solutions.

• Follow up with prospective buyers, including telephone enquiries, showroom walk-ins and field visits to existing and new business clients

• Ability to problem-solve and ultimately deliver sales results within set timeframes

The ideal candidate will have the following experience:

• University or higher Diploma is the minimum acceptable education level

• Demonstrable experience within Automotive Industry. Knowledge for Light Commercial Vehicles sales will be an advantage. Candidate with experience of – Chinese brands

VW, Skoda, Renault, Citroen, Fiat preferred.

• Excellent communication and sales ability

• Proactive, hardworking, motivated approach

• Fluency in English communication. Fluency in Arabic will be an added advantage.

• Candidate must possess UAE driving License

• Good team player, experienced in a professional, high pressure, working environment

• An understanding of IT systems would be advantageous, and experience with MS Office is essential

Desired candidate profile

1. Sales Skills

• Persuasion and Negotiation: Ability to persuade customers and negotiate pricing and terms, especially when handling bulk vehicle purchases.
• Relationship Building: Developing long-term relationships with key decision-makers in organizations and companies, providing them with customized sales solutions.
• Closing Sales: Skilled at closing deals, handling objections, and ensuring customer satisfaction throughout the sales process.

2. Product Knowledge

• Vehicle Specifications: In-depth knowledge of the vehicles on offer, including their specifications, benefits, and suitability for fleet purposes (e.g., commercial vehicles, vans, trucks, or specialized vehicles).
• Market Trends: Awareness of industry trends, such as electric vehicles (EVs) or fuel-efficient options, and how they affect fleet purchasing decisions.
• Customization Options: Understanding the various customization options (e.g., vehicle color, add-ons, and modifications) and being able to present these to customers based on their needs.

3. Customer Service

• Account Management: Serving as the point of contact for fleet customers, handling their inquiries, and ensuring their needs are met throughout the sales process and beyond.
• Problem-Solving: Addressing customer concerns, offering solutions for fleet-related issues, and ensuring a smooth purchase and delivery process.
• After-Sales Support: Maintaining contact with clients after the sale to provide support with maintenance, servicing, and other post-purchase needs.

4. Negotiation and Contract Management

• Pricing Strategies: Setting competitive and attractive pricing models, offering bulk discounts, or other incentives to secure fleet deals.
• Contract Development: Assisting with the preparation and negotiation of contracts, including terms, delivery timelines, and financing options.
• Financing Solutions: Offering financing options that suit the customer’s budget and operational needs, such as lease agreements, credit terms, or financing packages.

5. Market Research

• Competitive Analysis: Monitoring competitors’ fleet offerings and staying updated on market conditions to tailor sales pitches and offers.
• Industry Insights: Understanding the specific needs of various industries (e.g., logistics, government, delivery companies) to offer fleet solutions that address their unique challenges.