Roles and responsibilities
Key Responsibilities:
1. Business Requirements Analysis:
- Engage with stakeholders across different industries to gather and understand business requirements.
- Analyse and document existing business processes and workflows to identify areas for improvement.
- Convert business needs into technical specifications for IT and development teams.
2. Systems Integration and Enhancement:
- Work closely with IT teams to design and implement solutions that enhance system performance and align with business goals.
- Support the integration of new systems, tools, and applications within the existing technology landscape.
- Ensure system configurations adhere to best practices and support the organisation’s strategic objectives.
3. Process Improvement:
- Drive initiatives to optimise processes through technology and automation.
- Conduct regular system performance assessments and recommend enhancements to improve efficiency and reduce costs.
4. Data Analysis and Reporting:
- Perform data analysis to provide insights that support business decisions and strategic planning.
- Develop and maintain reports and dashboards to monitor system performance and key metrics.
5. Project Management and Collaboration:
- Oversee small to medium-sized projects related to system implementation and enhancements.
- Work cross-functionally with teams such as IT, Finance, Procurement, and Operations to ensure successful project execution.
- Serve as a bridge between technical teams and business units to ensure clear communication and alignment.
6. Risk Management and Compliance:
- Identify and evaluate risks related to system changes or new implementations.
- Ensure all business systems comply with regulatory requirements and internal policies.
7. Training and Support:
- Provide training and ongoing support to end-users to drive the effective adoption of new systems and processes.
- Develop and maintain user manuals, training materials, and support documentation.
Qualifications:
- Bachelor’s degree in Business, Information Technology, or a related field.
- Experience in Procurement and Procurement Systems is essential.
- 5-7 years of experience as a Business Analyst, ideally in a shared services or multi-industry environment.
- Strong understanding of business systems, process improvement methodologies, and systems integration.
- Excellent communication, problem-solving, and analytical skills.
- Proficiency in data analysis tools and ERP systems (e.g., SAP, Oracle, etc.).
- Project management experience and the ability to thrive in a fast-paced, dynamic environment.
Desired candidate profile
1. Procurement Strategy Development
- Strategic Sourcing: Developing and implementing procurement strategies that align with the organization’s overall goals and objectives.
- Category Management: Managing specific categories of goods or services (e.g., IT, office supplies, construction materials), ensuring cost-efficiency and optimal value.
- Supplier Relationship Management: Establishing and maintaining strong relationships with suppliers to ensure long-term, sustainable partnerships and favorable terms.
2. Supplier Selection and Evaluation
- Supplier Identification: Identifying potential suppliers based on market research, qualifications, and the organization’s requirements.
- Supplier Audits and Evaluations: Conducting supplier audits, performance evaluations, and risk assessments to ensure suppliers meet quality, compliance, and delivery standards.
- Vendor Management: Overseeing the management of supplier contracts, ensuring that suppliers meet the terms and conditions outlined in contracts, including delivery schedules and quality standards.
3. Negotiation and Contract Management
- Contract Negotiation: Leading negotiations with suppliers to secure favorable pricing, terms, delivery schedules, and quality standards.
- Cost Reduction: Identifying opportunities to reduce procurement costs through strategic sourcing, bulk buying, or long-term supplier agreements.
- Contract Compliance: Ensuring that procurement contracts are legally sound, clearly outline responsibilities, and are adhered to by both parties.
4. Procurement Process Management
- Purchase Order Management: Overseeing the creation, approval, and tracking of purchase orders, ensuring that they are processed efficiently and accurately.
- Inventory Control: Collaborating with inventory and logistics teams to ensure timely procurement of goods and the management of stock levels.
- Procurement Documentation: Maintaining detailed records of procurement activities, including supplier communications, contracts, and purchase orders.
5. Budgeting and Cost Control
- Budget Management: Collaborating with the finance department to set and manage the procurement budget, ensuring that spending remains within the allocated budget.
- Cost Forecasting: Forecasting procurement expenses and providing insights on potential future costs, helping the organization plan and allocate resources effectively.
- Cost Analysis: Continuously analyzing the cost-effectiveness of procurement activities and making recommendations for improvements.