Roles and responsibilities
Produces a consistent and high-quality product in the assigned Place of Work and provides a courteous, professional, efficient,t and flexible service consistent with TMH Standards Policies & Procedures in order to maximize guest satisfaction.
Key Duties And Responsibilities
- Maintains good employee relations and motivates colleagues.
- Keeps the section clean and tidy.
- Performs all duties and tasks in the assigned Place of Work to the standard set.
- Ensures adherence to quality expectations and standards.
- Follows all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to the manager; complete safety training and certifications.
- Ensures uniform and personal appearance is clean and professional; maintains confidentiality of proprietary information; protects company assets.
- Recognizes good quality products and presentations.
- Maintains high sanitation standards throughout the working station to avoid cross-contamination.
- Knows and understands the F&B and Food Production basic Policies and Procedures and ensures implementation and compliance of it.
- Adapts and maintains all the Service Standards established for the F&B and Food Production department.
- Performs departmental cleaning duties in the assigned section/outlet as per the established cleaning schedule in coordination with the Stewarding Department
- Assists the Chef de Partie & Demi Chef in the production of the mise-en-place for the elaboration of all menus according to standard recipes.
- Ensures that high-quality production is achieved while keeping in mind the cost control.
- Manages time effectively by meeting deadlines on time.
- Assists the Chef de Partie and the Demi-Chef in the production and distribution of food items according to requirements.
- Adheres to the health, hygiene, and safety regulations in the kitchen in accordance to Dubai Municipality rules & regulations in compliance with the HACCP policies and procedures, and is responsible for integrating them in the daily operation.
- Reports for duty punctually always wearing the correct uniform and name tag.
- Projects at all times a positive and motivated attitude and exercise self-control.
- Always maintain a high standard of personal appearance and hygiene.
- Ensure that the Place of Work and surrounding area is kept clean and organized at all times.
- Maintains a good rapport and working relationship with staff in the Place of Work and all other departments.
- Attends and contributes to all Departmental and Hotel Training staff meetings as scheduled and other related activities.
- Undertakes all training provided by senior Chefs in good faith and diligence; as well as record such trainings for your future reference and improvement.
- Supports the Departmental Training Function in the Department assigned.
- Responds to any changes in the Food & Beverage Department function as dictated by the industry, company, and hotel.
- Always provides a courteous and professional service.
- Ensures a high standard of communication within his department and with other departments of both hotels.
- Participates in providing and receiving constructive criticism concerning the Department and the Hotel as a whole, to improve efficiency, productivity, and guest service.
Desired candidate profile
- Supports the Departmental Training Function in the Department assigned.
- Responds to any changes in the Food & Beverage Department function as dictated by the industry, company, and hotel.
- Always provides a courteous and professional service.
- Ensures a high standard of communication within his department and with other departments of both hotels.
- Participates in providing and receiving constructive criticism concerning the Department and the Hotel as a whole, to improve efficiency, productivity, and guest service.
Experience & Educational Requirements
- Hospitality Qualification
- Achieved Basic Food Hygiene Certificate
- 1 year in similar position in a five star hotel
- Computer literate in Microsoft Window applications an asset
- Positive attitude
- Good communication skills
- Ability to work under pressure
- Ability to work on own or in teams
- Ability to take decisions
- Ability to administer disciplinary action
- Good product knowledge
- Ability to produce check lists
- HACCP control knowledge
- Understanding Differences
- Drive for Results Organized and disciplined, dedicated and loyal