Key Responsibilities:
- Act as a strategic advisor to public sector clients across the GCC providing expert guidance on facility management operations in MESA region.
- Manage and supervise the performance of thirdparty service providers ensuring the delivery of highquality services while focusing on strategic oversight
- Monitor service provider performance to ensure compliance with contractual obligations KPIs and industry standards.
- Identify and implement global best practices in facilities management driving innovation and operational efficiencies across client portfolios.
- Provide leadership in the development of operational strategies that enhance client satisfaction reduce costs and improve sustainability outcomes.
- Introduce innovative solutions and technologies to optimize facility management processes and enhance overall service quality.
- Conduct design reviews from a facilities management perspective ensuring that building layouts systems and infrastructure are optimized for operational efficiency sustainability and longterm maintenance.
- Foster strong relationships with public sector clients acting as their trusted advisor to address needs and implement effective solutions.
- Conduct regular performance reviews of service providers ensuring alignment with client expectations and industry best practices.
- Leverage experience to drive continuous improvement and operational excellence across multiple facilities and regions creating longterm value for clients.
- Collaborate with the Service Line in the contract acquisition process supporting proposal development and client negotiations.
Qualifications :
Required Experience and Qualifications:
- Bachelors degree in Facility Management Engineering Business Administration or a related field; a Masters degree is a plus.
- Minimum of 15 years of experience in facilities management with at least 5 years in a leadership role and consultancy role.
- Proven experience in both client acquisition and facility management operations preferably with public sector clients in the GCC region.
- Strong business development skills with a demonstrated ability to build relationships and secure new contracts.
- Strong track record of managing service providers ensuring optimal performance and compliance with contract terms and KPIs.
- Expertise in implementing global best practices in facility management with a focus on innovation and operational efficiency.
- Excellent knowledge of the GCC market dynamics particularly in UAE KSA and Qatar.
- Exceptional communication negotiation and problemsolving skills.
- Ability to work independently manage crossfunctional teams and drive results in a fastpaced dynamic environment.
- Fluency in English is required; knowledge of Arabic is a plus.
Additional Information :
Certifications & Registrations:
- Professional certifications such as IFMA (International Facility Management Association) FM Certification (Facility Management) or RICS (Royal Institution of Chartered Surveyors) are highly desirable.
- Registration with local regulatory bodies in the GCC is a plus.
- Relevant certifications in Project Management (PMP) or Sustainability (LEED BREEAM) would be advantageous
Remote Work :
No
Employment Type :
Fulltime