Greet all arriving guests and offer a detailed orientation of their rooms and its facilities.
Coordinate with room service all food and beverage items served in rooms and subsequent removal of used items.
Coordinate the servicing of guest room and assist Housekeeping in the cleaning and servicing of all rooms to required standard check that rooms are serviced to standard.
Maintain the guests personal items clothing and wardrobes in a clean neat fashion throughout their stay.
Collect process check deliver all guests valet requirements perform simple pressing of guest clothing as necessary.
Unpack and pack guests luggage as required by guests request.
Ensure Butlers pantry in a clean orderly manner at all times.
Maintain stock and charge in suite bars.
Assist guest with room and local information; make bookings and reservations as required by guest.
Assist as required in the following areas restaurant reception luggage services back of house cleaning and maintenance.
Qualifications :
Creative and passionate about food and customer service
Able to work in a highpressure environment
Excellent interpersonal and communication skills and strong team player
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