Product User Experience - Tripcom Group
Posted on :
15-10-2024
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
About Us
Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021 Trip.com Group is a leading global travel service provider comprising of Trip.com Ctrip Skyscanner and Qunar.
Across its platforms Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.
We have four Customer Service Centres for Trip.com established in Japan Korea the UK and the Philippines providing 24/7 customer service in 19 different languages.
We have more than 30000 employees scattered across 30 countries in Asia Europe the Americas and Oceania striving to expand our global markets and aiming to be the worlds leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.
In this Role youll get to
- Responsible for the user experience quality of the product for the MENA markets
- Measure and monitor the overall experience level of the country through data analysis user research and other methods and produce reports
- Analyze user experience data and find critical issues behind
- Lead local user research projects (such as interviews usability testing surveys etc.) and identify product opportunities and pain points
- Conduct competitor analysis
- Improve the quality of user experience by leading local and global projects and collaborating with diverse teams to implement recommended improvements
- Support headquarters and other regions to complete user experience testing projects or support through leading freelancers
What youll Need to Succeed
- Bachelor degree or above major in psychology or datarelated is a plus
- At 3 years working experience related to product operations/growth user research and user experience designer
- Experience in Ecommerce industry
- Proficient in English at a professional level both written and spoken; Arabic is plus.
- Familiar with local user preferences and habits.
- Familiar with user research methods such as competitive analysis usability testing indepth interviews focus groups A/B testing and survey research
- Able to establish positive relationships with key stakeholders
- Capable of independently planning executing and monitoring projects ensuring timely delivery within allocated resources.
- Able to identify problems through data analysis
- Demonstrates independent thinking and possesses a deep understanding of the essence
- Displays a proactive approach and is driven by achieving results.
- Customerfocused with a willingness to learn through handson experience.
Why Trip.com Group
We offer a stage to unleash your full potential and drive global impact. As an international team we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip whether its a career trip or a life trip. At Trip.com Group you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.
Whats more
- Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions
- Internal transfer is encouraged and global job rotation program enable you to pursue a global career path and make global impact
- We provide learning opportunities to further your career in areas of leadership capability soft skill and professional expertise.
- We encourage flexible work arrangement
Have fun with companysponsored greetings and activities at holidays birthdays and colorful team events.
Click the link to learn more about What makes Trip.com Group a leading global travel service provider
Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
Find out more job opportunities at confidential
Have a good trip and see you soon!
This job has been sourced from an external job board.
More jobs on
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobs.ae is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
