Roles and responsibilities
. Quality Assurance Expertise
- Standards Implementation: Ensuring compliance with quality standards such as ISO 9001 or HACCP (Hazard Analysis Critical Control Points).
- Process Auditing: Conducting regular inspections and audits to maintain quality across operations.
- Defect Analysis: Identifying and addressing product or service defects proactively.
2. Hygiene and Safety Knowledge
- Health Regulations: Familiarity with food safety standards (e.g., FDA, FSSAI) or workplace hygiene regulations.
- Hygiene Monitoring: Overseeing sanitation practices to prevent contamination or safety hazards.
- Risk Management: Identifying and mitigating hygiene-related risks.
3. Analytical Thinking
- Data Analysis: Using metrics and analytics to identify trends or issues affecting quality or hygiene.
- Problem-Solving: Developing actionable solutions for complex quality or hygiene challenges.
4. Regulatory Compliance
- Policy Adherence: Ensuring operations comply with local and international quality and hygiene regulations.
- Documentation: Maintaining accurate records of audits, inspections, and compliance measures.
5. Team Leadership
- Training and Development: Educating staff on quality and hygiene standards.
- Supervision: Overseeing team performance to ensure adherence to protocols.
- Collaboration: Working with cross-functional teams to maintain standards.
6. Communication Skills
- Reporting: Preparing detailed reports on quality assessments, hygiene audits, and improvement plans.
- Stakeholder Interaction: Communicating quality and hygiene standards to suppliers, vendors, and internal teams.
7. Continuous Improvement
- Process Optimization: Identifying areas for improvement in quality control and hygiene practices.
- Innovation: Implementing new technologies or methods to enhance quality and hygiene.
Desired candidate profile
The Associate Manager - Quality and Hygiene is responsible for supporting activities to ensure the highest quality of hygiene and food safety in all areas of operations within the store.
ROLE PROFILE
- Support the analysis of quality and food safety standards and implement continuous improvements.
- Implement the internal quality and hygiene procedures.
- Maintain all documents related to hygiene procedures to ensure quality.
- Implement corrective activities put into place due to audit results.
- Implement training for all food and waste handling staff.
- Monitor and report on food storage complies with the required health and safety standards.
- Implement the hygiene and food safety awareness/climate in the stores to ensure highest quality.
- evelopment opportunities to improve leadership and technical skills pertaining to the direct line of work.
Requirements
- Bachelor’s Degree in Food Science or equivalent .
- 5+ years in related food quality control, 3+ years within the retail working with food is preferable.
- Excellent communication and presentation skills.
- Process associated with the development and monitoring of products.