Engineering Coordinator

Roles and responsibilities

Specifically, you will be responsible for performing the following tasks to the highest standards:

• Carry out daily administrative activities of the Engineering office while adhering to Hilton Standards, policies and Procedures
• Provide secretarial support to the Engineering team
• Ensure all communications, particularly relating to owners, guests and the corporate office are handled promptly and professionally
• Receive and distribute mail
• Ensure outgoing mail is dispatched in a timely manner
• Provide minutes to Engineering Team Meetings and compile management reports in a timely and accurate manner if necessary
• Maintain adequate supplies of office stationary
• Identify and build internal and external relationships
• Carry out all filing
• Comply with all key security mandates
• Report any maintenance issues or hazards
• Maintain own work area in a clean, tidy and good manner
• Report defective materials and equipment
• Assist with special projects related to the Engineering Office
• Perform other tasks as assigned by management
  
  

What are we looking for?

An Engineering Office Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Excellent verbal and written communication skills in English
• Excellent administration and IT skills
• Committed to delivering a high level of customer service, both internally and externally
• Flexibility to respond to a range of different work situations
• Ability to work under pressure
  
  

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous Engineering Office Coordinator experience in a fast paced environment

Desired candidate profile

Technical and Engineering Knowledge

• Understanding of mechanical, electrical, and plumbing systems: Have a solid understanding of building systems, equipment, and utilities, including HVAC, electrical wiring, plumbing, and mechanical operations.
• Maintenance and repair expertise: Experience with preventive and corrective maintenance, ensuring that all equipment and systems are functioning optimally.
• Building codes and regulations: Familiarity with safety and environmental regulations, as well as local building codes and industry standards, to ensure compliance.
• Equipment troubleshooting: Ability to identify problems and perform troubleshooting to resolve issues with machinery, systems, or electrical components.

Project Management Skills

• Scheduling and planning: Coordinate and schedule maintenance activities, repairs, and installations to minimize disruptions to operations or guest experience.
• Resource management: Ensure that the necessary tools, materials, and staff are available to complete tasks efficiently.
• Budgeting: Help manage budgets for engineering projects, maintenance supplies, and equipment, ensuring cost-efficiency without compromising quality.
• Time management: Prioritize tasks and manage multiple projects, ensuring deadlines are met and resources are allocated effectively.

Communication and Interpersonal Skills

• Clear communication: Provide clear and concise communication between engineering teams, other departments, and external vendors or contractors.
• Team collaboration: Work closely with maintenance staff, contractors, and other departments to ensure seamless operations and collaboration.
• Customer service: Respond to requests from other departments or guests in a polite, helpful, and timely manner.
• Conflict resolution: Handle any disputes or issues effectively, particularly in situations where technical problems may cause disruptions.

Organizational Skills

• Record-keeping and documentation: Maintain accurate records of maintenance schedules, completed work, and equipment inventories. Document all engineering-related activities for future reference and compliance purposes.
• Inventory management: Monitor and manage stock levels of engineering materials, spare parts, and tools to ensure that critical items are always available.
• Contractor coordination: Manage relationships with external contractors and vendors, ensuring they meet service level agreements and project deadlines.

Problem-Solving and Analytical Thinking

• Issue resolution: Quickly identify the root causes of engineering problems and develop effective solutions, whether dealing with machinery breakdowns, power failures, or plumbing issues.
• Continuous improvement: Proactively identify areas for improvement in engineering systems, processes, or equipment and implement corrective measures.
• Preventive maintenance: Develop and implement strategies for routine inspections and preventive maintenance to reduce the likelihood of breakdowns or unplanned outages.