Guest Relations Executive GermanRussian Speaker
Posted on :
22-11-2024
Employer Active
1 Vacancy
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Job Description
Guest Relations Executive
An exciting opportunity has arisen for a Guest Relations Executive to join Rixos Premium Saadiyat Island Abu Dhabi.
What you will be doing:
- Provide exceptional service to the guests & maintains the overall efficiency of standards set.
- Respond to any questions needs and desires of guests and follow up with guests to ensure their requests have been met to their satisfaction
- Respond to guests needs and anticipate their unstated ones
- Expect and react promptly to guests requirements and inquires
- Actively listen and resolve guests complaints
- Oversee and coordinate all arrivals and departures of special guests (VIPs)
- Coordinate and manage communication between guests and staff
- Promote all amenities conveniences and programs offered
Qualifications :
Your experience and skills include:
- Relevant experience as Guest Relations or similar is an asset.
- Diploma/ BS degree in hospitality management business administration or related field.
- Proficiency in English.
- German or Russian is a must
- Excellent problem resolution skills along with outstanding communication and active listening skills.
- Ability to work flexible hours.
- Highly responsible and reliable with a professional presentation.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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