Guest Service Agent
Posted on :
21-11-2024
Employer Active
1 Vacancy
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Job Description
Guest Service Agent
First impressions are everything! As a Guest Service Agent you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
What is in it for you:
- Employee benefit card offering discounted rates at Accor worldwide.
- Learning programs through our Academies.
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities.
What you will be doing:
- Greet checkin respond to requests and settle accounts while providing exceptional service.
- Take the initiative to add a personalized experience.
- Proudly promote the hotel facilities looking for opportunities to enhance a guests stay through upselling.
Qualifications :
Your experience and skills include:
- Service focused personality is essential; experience is an asset.
- Prior experience working with Opera / Opera cloud or a related system.
- Fluency in English & Arabic; additional languages are a plus.
- Bachelors or diplomas/certifications are required.
- Worked in 5* Hotel or relevant experience is a must with in Hotel industry.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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