Roles and responsibilities
- SAP & Systems Enhancement & Maintenance – Conduct User Acceptance Testing (UAT) on behalf of the sales team to ensure smooth customer interaction and customer service. Troubleshoot SAP and Connect systems to support back-office invoicing
- Sales Support – Maintain discounts as per approved Cost Build Up, maintain monthly campaign systems setup, maintain down payment assist in SAP
- Procurement – Process asset requisitions and procurement related to projects and day-to-day operational requirements in the areas of Network and Facilities, Marketing, Sales and Aftersales
- Financial – Recovery and invoice correction of short collections and upsells from showroom invoice and aftersales billing
- Human Resources – ensure employees are aligned as per the org. unit and cost centre, process outsource manpower requisitions, vacancies, leavers and replacement roles
- Network and Facilities – Works hand in hand with Network and Real Estate teams to facilitate new location setup and refurbishments, Trade License renewals, etc.
Required skills to be successful:
- Organizational Skills
- Technical Proficiency
- Attention to Detail
- Time Management
About the team:
In this role, you will be working in a fast paced and dynamic environment reporting directly to the Administration Manager.
What equips you for the role:
- Highschool Diploma or College Degree
- Minimum of 2-3 years’ experience in a similar role
- Microsoft Office proficiency
- SAP knowledge is a plus
Desired candidate profile
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Office Administration:
- Perform general office duties such as answering phone calls, handling correspondence (emails, letters, and memos), and greeting visitors.
- Manage office supplies and maintain inventory, ensuring that necessary materials are always available.
- Maintain and organize office files, both physical and electronic, ensuring information is easily accessible.
- Coordinate office services, such as cleaning, maintenance, and technical support.
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Scheduling and Calendar Management:
- Manage and schedule appointments, meetings, and events for executives or teams, ensuring there are no conflicts.
- Prepare meeting agendas, arrange meeting logistics (e.g., room bookings, catering, AV equipment), and take minutes when necessary.
- Monitor and update calendars, ensuring that all commitments and deadlines are met.
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Communication and Correspondence:
- Serve as a point of contact for internal and external stakeholders, answering inquiries or directing them to the appropriate individual or department.
- Draft, proofread, and send communications on behalf of management or team members (emails, memos, reports).
- Maintain effective communication between different departments and ensure information flows smoothly throughout the organization.
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Data Entry and Document Management:
- Input data into spreadsheets, databases, or other management systems.
- Prepare and edit documents, presentations, and reports as needed (e.g., PowerPoint presentations, Word documents, Excel spreadsheets).
- Organize and maintain physical and electronic documents to ensure compliance with company policies and legal requirements.
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Travel and Event Coordination:
- Arrange travel accommodations, such as flights, hotels, and transportation, for employees or executives.
- Organize business trips, conferences, or company events, including coordinating logistics and budgeting.
- Ensure that travel itineraries and related documentation are accurate and prepared in advance.
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Financial and Budgeting Support:
- Assist in tracking expenses, preparing invoices, and processing purchase orders.
- Help with budget preparation and monitoring, ensuring that expenditures align with organizational goals.
- Reconcile receipts and expenses for business-related travel or office purchases.