Administrative Associate

Roles and responsibilities

Key Skills for an Administrative Trainee

1. Organizational Skills

• Time Management: The ability to prioritize tasks and manage time effectively, ensuring that deadlines are met and tasks are completed in an orderly manner.
• Attention to Detail: Ensuring accuracy in administrative tasks, from data entry to document management.
• Multitasking: Handling several tasks at once without compromising the quality of work or efficiency.

2. Communication Skills

• Written Communication: Drafting professional emails, letters, and reports. Proficiency in clear and concise writing is important.
• Verbal Communication: Communicating effectively with colleagues, clients, and customers, both in person and on the phone.
• Active Listening: Paying attention and responding to instructions or queries from supervisors, managers, or clients to ensure tasks are understood and completed correctly.

3. Technical Proficiency

• Microsoft Office Suite: Proficiency in using Microsoft Word, Excel, PowerPoint, and Outlook is essential for preparing reports, creating presentations, managing schedules, and maintaining communication.
• Office Equipment: Familiarity with basic office equipment like printers, fax machines, photocopiers, and phone systems.
• Data Entry and Database Management: Experience with managing and entering data accurately into company systems (e.g., CRM or ERP systems).

4. Problem-Solving and Critical Thinking

• Resourcefulness: Finding solutions to administrative issues as they arise, such as scheduling conflicts or missing documents.
• Initiative: Taking proactive steps to help streamline administrative processes and improve efficiency.

5. Customer Service

• Professional Interaction: Providing excellent customer service, whether interacting with clients, customers, or internal staff.
• Conflict Resolution: Handling complaints or issues with patience, professionalism, and tact.

6. Teamwork and Collaboration

• Supporting Team Members: Working alongside other administrative staff and assisting in team projects or department functions.
• Flexibility: Being adaptable and willing to take on different tasks as needed, from data entry to managing event logistics.

Desired candidate profile

We are looking for motivated UAE Nationals to join as Management Trainees. This is an excellent opportunity for fresh graduates to kick-start their career in a dynamic environment.

• Office Administration Support

  • Document Preparation: Assisting in drafting letters, reports, and internal memos, as well as preparing presentations or meeting agendas.
  • Filing and Record Keeping: Organizing physical and electronic files, ensuring that documents are easily accessible and up to date.
  • Database Management: Updating records, databases, or contact lists to keep track of important information, such as employee records or client contacts.

• Scheduling and Coordination

  • Calendar Management: Assisting in scheduling meetings, appointments, and conferences for senior staff or executives.
  • Travel Arrangements: Coordinating travel bookings, including flights, accommodation, and transportation, for staff members or executives.
  • Event Planning: Helping to organize company events, meetings, or team-building activities, including managing logistics, catering, and bookings.

• Communication and Customer Interaction

  • Telephone Support: Answering phone calls, directing inquiries to appropriate departments, and responding to general inquiries.
  • Email Correspondence: Managing email inboxes, responding to requests, and forwarding important information to the relevant teams.
  • Client Interaction: Greeting clients or visitors and ensuring that they are properly attended to or directed.

• Data Management and Reporting

  • Data Entry: Inputting information into spreadsheets, databases, or CRM systems.
  • Reporting: Assisting with compiling reports and summarizing information for supervisors or managers, such as meeting minutes or monthly activity reports.
  • Document Preparation and Review: Reviewing documents for errors and formatting, ensuring consistency in presentation and organization.

Requirements:
- UAE National (Male/Female)
- Fresh graduates residing in Dubai/Sharjah
- Valid Driving License
- UAE Family Book/Passport
- No Active Labour/Pension Card
- Strong English Communication Skills
- Available to join immediately!