To record and process all reservation inquiries made by phone or email efficiently and accurately and convert to sales where possible to meet hotel targets.
Promote and maximize hotel yield by up selling and suggestive selling as set out.
To have a good knowledge of all the different types of rooms hotel facilities hours of operation restaurants shops and ball rooms and be well informed about special functions and events held in the hotel on a daily basis.
Qualifications :
Service focused personality is essential
Previous experience in a similar role is a required
Must be an Arabic speaking candidate
Strong interpersonal and communication skills with a passion for service
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