Roles and responsibilities
1. Active Listening
- Description: The ability to fully concentrate, understand, respond, and remember what a client is saying.
- Why It’s Important: It helps the therapist understand the client’s concerns, builds rapport, and encourages the client to feel heard and validated.
2. Empathy
- Description: The ability to understand and share the feelings of another person.
- Why It’s Important: Empathy fosters a safe and supportive environment for clients, allowing them to open up and explore their emotions more freely.
3. Communication Skills
- Description: Effective verbal and non-verbal communication, including clarity, tone, and body language.
- Why It’s Important: Helps establish trust and makes it easier for clients to express themselves. It also allows the therapist to provide clear feedback and guidance.
4. Emotional Regulation
- Description: The ability to manage one’s own emotions and respond thoughtfully, rather than react impulsively.
- Why It’s Important: Therapists often hear distressing stories or difficult emotions. Managing their own feelings ensures they remain professional and present for their clients.
5. Cultural Competence
- Description: Understanding and respecting the diverse backgrounds, values, and perspectives of clients, including cultural, socioeconomic, and religious factors.
- Why It’s Important: It helps therapists avoid bias and provides more effective, personalized care by recognizing the influence of cultural factors on the client’s experience.
6. Assessment Skills
- Description: The ability to assess and understand the psychological and emotional needs of clients, often using standardized tests, interviews, or observation.
- Why It’s Important: A solid assessment ensures that the therapist can create a treatment plan that fits the client's needs and challenges.
7. Problem-Solving Skills
- Description: The ability to help clients identify problems, explore solutions, and make decisions.
- Why It’s Important: This enables clients to develop coping strategies and make positive changes in their lives.
8. Ethical Judgment
- Description: Knowledge of ethical standards and boundaries in the therapeutic relationship.
- Why It’s Important: Ensures that therapy remains professional, confidential, and respectful of the client’s autonomy and rights.
Desired candidate profile
The Bastien’s beautician will be providing all Bastien treatments perfectly and has good retail power. He/she is fully responsible for his/her treatment and all tasks that he/she is delivering. All the standard corresponding must be known and followed flawlessly. He/she has an important role in interacting with his/her guests, recommending Bastien treatments, bookings, realizing treatments, and recommending products. He/she needs to be independent with the guest journey and able to handle a guest from A to Z. Responsible for revenue generation through retail, up selling and cross sales to other business centers in the Spa.
Suitable candidate will be reporting directly to the Bastien Manager and should have at least 1 year experience in a similar position in luxury resorts or five-star hotels. He/She must have a strong experience in Nail Salon, creative, dynamic, passionate, flexible and with good leadership skills. Excellent spoken and written English will be required.