Roles and responsibilities
Key Responsibilities:Human Resources Responsibilities:Employee Relations
- Serve as a point of contact for employees regarding HR-related inquiries, policies, and procedures.
- Assist in resolving employee issues and grievances in a timely and professional manner.
- Promote a positive and inclusive workplace culture by supporting employee engagement initiatives.
- Payroll & Benefits Administration:
- Process payroll and maintain accurate employee records regarding compensation, benefits, and attendance.
- Manage employee benefits programs, including health insurance, retirement plans, and leave management.
- Compliance & Policy Management:
- Ensure compliance with labor laws, employment regulations, and internal HR policies.
- Maintain and update HR policies, employee handbooks, and other relevant documentation.
- Track employee leave balances, absences, and performance records.
- Performance Management:
- Support the performance appraisal process by helping managers and employees set goals and provide feedback.
- Assist in identifying training and development needs and coordinate relevant programs.
- Office Management:
- Oversee the day-to-day administrative operations of the office, ensuring a clean and organised work environment.
- Manage office supplies, equipment, and inventory, ensuring that everything is available and functional.
- Coordinate maintenance and repairs of office equipment and facilities.
- General Administrative Support:
- Assist in managing correspondence, including emails, phone calls, and mail.
- Support cross-departmental administrative needs, including assisting the finance team with expense reporting and budget tracking.
- Record-Keeping & Documentation:
- Maintain accurate and up-to-date records, including employee files, contracts, invoices, and other important documentation.
- Ensure that all confidential information is securely stored and handled in compliance with company policies and legal requirements
The Successful Applicant
The successful candidate will have/be
- Bachelor's degree in Human Resources, Business Administration, or a related field.
- 3-5 years of experience in a combined HR and administrative role.
- Strong understanding of HR best practices and employment law.
- Proficiency in Microsoft Office Suite and HRIS systems.
- Excellent organisational and multitasking skills with the ability to prioritise tasks effectively.
- Strong communication and interpersonal skills, with the ability to work with employees at all levels.
- Discretion and professionalism in handling confidential information.
Desired candidate profile
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Recruitment Skills: Proficiency in sourcing, interviewing, and selecting candidates who fit the organization's needs and culture.
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Employee Relations: Ability to mediate conflicts, address employee concerns, and foster a positive workplace culture.
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Knowledge of Employment Law: Understanding of labor laws and regulations to ensure compliance and mitigate legal risks.
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Communication Skills: Strong verbal and written communication abilities for effective interaction with employees and management.
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Organizational Skills: Ability to manage multiple tasks, maintain accurate records, and streamline HR processes efficiently.
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Data Analysis: Skills in analyzing HR metrics and data to inform decision-making and improve HR practices.
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Training and Development: Experience in designing and implementing training programs that enhance employee skills and performance.
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Attention to Detail: Precision in managing documentation, benefits administration, and compliance matters.
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Interpersonal Skills: Strong relationship-building skills to connect with employees and foster a supportive work environment.
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