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Jobs by Experience drjobs

Not Mentionedyears

Job Location drjobs

Fujairah - UAE

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Nationality

Emirati

Gender

Male

Vacancy

1 Vacancy

Job Description

Roles and responsibilities

  • Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel
  • Greet and seat customers and serve them in a professional, discreet and personalized way
  • Acquire in depth knowledge of the food and beverage menu of the assigned outlet in order to assist and provide advice to guests
  • Consistently monitor quality of food & beverage being served
  • Practice good customer relations and attend to customer complaints / queries satisfactorily
  • Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment
  • Responsible for all service preparations before, during and after the service (mis-en-place and mis-en-scene)
  • Ensure minimum wastage, breakage and spoilage
  • Actively use up selling techniques to exceed guest expectations and increase revenue

Skills

Education, Qualifications & Experiences

You should ideally have a diploma / degree in hospitality or a vocational training in food & beverage with previous experiences as a Waiter / Waitress in a high volume restaurant. A good command of English and additional skills, like guest service and interpersonal are essentials.

Knowledge & Competencies

The ideal candidate will be hands-on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies-

Adaptability

Customer Focus

Recognizing Differences

Taking Responsibility


Desired candidate profile

  • Customer Service Skills: Strong ability to engage with guests, providing a welcoming and attentive dining experience.

  • Communication Skills: Clear verbal communication to take orders, provide menu information, and address guest inquiries.

  • Multitasking Ability: Capacity to manage multiple tables and tasks simultaneously while maintaining attention to detail.

  • Product Knowledge: Familiarity with the menu, including ingredients, preparation methods, and specials, to assist guests effectively.

  • Order Accuracy: Strong focus on accurately taking and delivering orders to minimize mistakes.

  • Teamwork: Ability to work collaboratively with kitchen staff and other wait staff to ensure smooth service.

  • Time Management: Skills in prioritizing tasks to ensure timely service, especially during busy shifts.

  • Upselling Skills: Ability to promote specials, drinks, and desserts to enhance the dining experience and increase sales.

  • Problem-Solving Skills: Quick thinking to address and resolve any issues or complaints from guests.

Employment Type

Full-time

Company Industry

Hospitality / Hotels and Motels

Department / Functional Area

Hospitality

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