Reporting to the Cluster Director of Sales responsibilities and essential job functions include but are not limited to the following:
- Exceeds personal sales goals as well as segment goals on a monthly quarterly and yearly basis for both hotels
- Solicits business through action plan preparation and execution
- Responsible for achievement of objectives as outlined in the market teams action plans
- Identifies prospective customers and establishes revenue goals for existing key accounts and key prospects within their specific market segment
- Participates in the d.a.r.t. Referral Program with goal for referring business to sister hotels/brands
- Contracts room nights and reviews team members contracts considering the number of rooms average rate and total revenue objectives of the hotel
- Oversees ongoing communication for market between property and the global sales network
- Maintains positive relationships with all guests vendors colleagues and global sales network
- Maintains account contact activity and business details within Opera S&C according to Fairmont standards
- Ensures delivery of expected guest service through follow up and coordination with other hotel departments
- Manages referral response system and tracking of definite business both inbound and outbound
- Prepares weekly monthly quarterly and annual reports as required
- Assists in the preparation and reforecasting of hotel revenue objectives and compilation of market intelligence
- Champions sales technology systems and standards
- Involved in setting individual room revenue and/or room night goals
- Assists with development and/implementation of annual budget and marketing plan
- Improves communication through attendance at weekly revenue management rate strategy meetings and regularly scheduled Sales Departmental meetings
Qualifications :
- Luxury hotel sales experience having had varied market mix experience
- Bachelors degree and/or Hotel Management degree or diploma
- Established relationships with key Government contacts in UAE/GCC
- English speaking & Arabic is required
- Supervisory experience an asset
- Microsoft Office suite of software literacy an asset
- Opera Sales & Catering knowledge an asset
Remote Work :
No
Employment Type :
Fulltime