Guest Relations Agent
Posted on :
18-10-2024
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
As a Guest Relations Agent you will greet arriving Guests by providing a warm personal welcome and offering assistance to Guests throughout the duration of their stay. Reporting to the Front Office Manager responsibilities and essential job functions include but are not limited to the following:
- Greet every Guest that walks in and out of the Hotel through the main entrance revolving doors
- Make our Guests and Visitors feel warm and welcome
- Assist Guests with luggage
- Assist Guests with directions to the Front Desk or any other area of the Hotel
- Welcome Guests using authentically local greetings
- Engage in conversation with first time visitors show them the lobby and the surroundings
- Assist the Doorman as necessary
- Recognize FPC Guests welcome them back and escort them to the FPC Desk for checkin
- Offer to enroll Guests who are not currently FPC members
- Additional duties as assigned by the FPC Manager or the Front Office Manager
Qualifications :
- Must possess outstanding Guest services skills responsibility professional presentation and sophisticated communication skills
- Impeccable grooming
- Must be able to handle a multitude of tasks in an intense everchanging environment while remaining calm and collected.
- Must be flexible in terms of working hours
- Previous experience in customer service is an asset
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
Ability to work cohesively as part of a team.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
Report This Job
Disclaimer: Drjobs.ae is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
