Maintain knowledge of Micros POS system including setup & maintenance
Driving Customer Service Standards
Able to evaluate reports in order to execute store action plans
Demonstrates operational agility based on the needs of the business
Achieve company goals for processes and programs
Develops daily/weekly/monthly action plans to ensure all Company standards are met
Provide direction and guidance to associates to ensure efficient and effective floor operations customer service coverage and execution of visual standards
Supervise and oversee the store shipping & receiving function
Provide direction and guidance to associates to ensure efficient and effective operation of the stock room and product flow
Maintain company standards and guidelines around product flow process and shipping & receiving procedures
Qualifications :
Ensure accurate receipt & delivery of product into and out of the store
Perform all required cash register procedures
Oversee and authorize cash register transactions made by sales associates and provide assistance/training with cash register transactions as needed
Work with distribution center customer service and accounting when necessary
Participate in setting and ensuring achievement of objectives in key measures
Act as a member of the hotels internal committees Social Committee
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