Front Office Receptionist
Posted on :
18-10-2024
Employer Active
1 Vacancy
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Job Description
- Register and process check in for all arrivals.
- Handle guest checkouts efficiently and professionally.
- Update guest information into the computer after a complete checkin.
- Accountable for cashiering duties foreign exchange transactions night audits tasks and settlement upon Guests departure.
- Handles walkin counter reservations at all times and process call in reservations when the room reservations section is closed.
- Provide friendly and courteous service to guests and respond promptly to all requests and inquiries at all time.
- Resolve guests complaints/ requests and liaise with the department concerned to ensure immediate followup.
- Handle issuance of guest room key cards and ensure effective control for guest security.
- Check and convey message mail and package to Guests.
- Assist at the Information counter Foreign Exchange Night Audit and Business center as and when assigned.
- Have knowledge of the hotel rate codes package segmentation discounts and how to handle each.
- Handle safe deposit boxes in accordance with policies and procedures.
Qualifications :
- Experience working as a Receptionist in 5 star Hotels
- Customerservice & Data Entry experience.
- Multitasking and timemanagement skills with the ability to prioritize tasks.
- Proficient in Microsoft office and Opera suite.
- Ability to work in flexible hours
- Highly responsible and reliable with a professional presentation
- Russian / Arabic speaker is an advantage.
- Can able to communicate confidently with the guests.
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
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