Guest Service Officer - Telecommunication
Posted on :
17-10-2024
Employer Active
1 Vacancy
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Job Description
Guest Service Officer Telecommunication
You are the beginning of an exceptional guest experience. As a Guest Service Officer Telecommunication you will make our guests feel welcome and reflect the exceptional experience once they arrive!
What is in it for you:
- Employee benefit card offering discounted rates in Accor worldwide for you and your family
- Learning programs through our Academies designed to sharpen your skills
- Career development opportunities with national and international promotion opportunities.
What you will be doing:
- Effectively manage all calls to the hotel as per company Brand Standards
- Consistently offer exceptional friendly and engaging service
- To be constantly aware of the room situation and to strive to obtain maximum occupancy
- To attend to the hotel guest in all communication from inside and outside the hotel
- To be aware of the hotels security fire and safety procedure
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Qualifications :
- Diploma or degree in vocational hospitality or Room Division
- 2 to 5 years experience depending on education and career background
- Competent user of desktop applications and hotel applications
- Languages: fluent in English and a 2nd language would be a plus
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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