Partnerships Officer

• Validate monthly partner billings, both inward and outward, for accruals and redemptions by reviewing related reports to ensure accuracy in all elements, including YQ remittance, ad-hoc invoices, and special handling of reconciliations or settlements, all within agreed SLAs.
• Verify the accuracy of invoiced amounts by analysing processed batches and reviewing any rejections to ensure they are valid and correct.
• Proactively communicate with internal teams (Business Ops, Revenue Accounting) and respective partner representatives to advise of any billing discrepancies.
• Resolve billing issues and queries raised by the partner and internal teams in a timely manner.
• Liaise with respective internal teams to communicate any applicable changes in propositions and billing.
  

Performance Monitoring And Dashboard Management

• Monitor transaction data and budget files and ensure all report elements are correct to maintain data accuracy.
• Identify and report any discrepancies, issues, or deviations from previous periods or other months. Prepare related reports for partnership dashboards, and work with Skywards Analytics Team for accurate updates.