Summary:
As a Butler at Delano Dubai you will provide sophisticated luxury service tailored to each guests individual needs with the utmost discretion. Your role involves delivering personalized experiences managing exclusive requests and ensuring an unparalleled level of service that reflects the hotels commitment to elegance and sophistication.
Responsibilities:
- Personalized Service: Deliver bespoke service by anticipating and fulfilling guest needs with sophistication and discretion ensuring each experience is tailored to individual preferences.
- Guest Relations: Build and maintain strong personalized relationships with guests. Address and resolve requests or issues promptly and professionally to enhance their stay.
- Room Management: Oversee and manage guest rooms ensuring they are impeccably maintained and stocked according to the highest standards of luxury.
- Exclusive Requests: Handle exclusive and complex guest requests including special arrangements reservations and unique experiences with the utmost confidentiality and efficiency.
- Coordination: Collaborate with other hotel departments to ensure seamless service delivery and uphold the hotels luxury standards.
- Event Assistance: Assist with organizing and executing private events inroom dining and special occasions ensuring every detail reflects the hotels sophisticated standards.
- Service Protocols: Uphold and enforce the hotels service protocols and luxury standards ensuring consistency in guest experience.
- Team Collaboration: Work closely with the Butler team to share best practices address challenges and maintain a cohesive approach to service excellence.
- Safety and Confidentiality: Adhere to stringent safety protocols and maintain guest confidentiality at all times. Participate in safety briefings and ensure all procedures are followed.
- Appearance and Conduct: Maintain an impeccable personal appearance and professional demeanor setting a high standard for guest interactions.
Qualifications :
About You:
- Luxury Experience: Proven experience in a luxury hospitality environment demonstrating a strong ability to provide sophisticated and discreet service.
- Exceptional Skills: Exemplary communication and interpersonal skills with a refined approach to guest interactions and service delivery.
- Operational Knowledge: Proficient in luxury hotel operations and management software with a deep understanding of sophisticated service protocols.
- Educational Background: Relevant educational qualifications such as a Bachelors degree in Hospitality Management or equivalent experience preferred.
- Great Personality: At DELANO Dubai personality and experience are equally valued. We celebrate individuality and authenticitywe want you to bring your unique self. Embracing diversity in all its forms we provide opportunities for our personal and professional growth. If you have passion the right attitude and that essential spark together we can create memorable experiences.
At Delano Dubai the role of Butler is integral to crafting a seamless and exclusive experience for our distinguished guests. Your expertise in providing sophisticated discreet service will be crucial in maintaining the hotels reputation for luxury and elegance.
Remote Work :
No
Employment Type :
Fulltime