As the Admin Manager you will play a crucial role in ensuring the smooth and efficient operation of our . You will be responsible for overseeing administrative tasks managing guest relations and contributing to the overall success of the hostel including assisting with construction and procurement projects.
Key Responsibilities:
- Administrative Tasks:
- Handle daytoday administrative duties such as answering phone calls emails and managing reservations.
- Maintain accurate records of guest information bookings and payments.
- Prepare and submit necessary reports to the management team.
- Coordinate with various departments including housekeeping maintenance marketing and construction.
- Guest Relations:
- Greet guests upon arrival and provide them with necessary information about the hostel and the local area.
- Address guest inquiries and resolve any issues promptly and professionally.
- Ensure that guests have a positive and memorable experience at the hostel.
- Hostel Operations:
- Assist with the development and implementation of hostel policies and procedures.
- Monitor hostel operations to ensure compliance with regulations and standards.
- Coordinate with suppliers and vendors for services such as laundry cleaning maintenance and construction materials.
- Construction and Procurement:
- Assist with the planning and execution of construction projects such as renovations or expansions.
- Coordinate with contractors architects and suppliers.
- Manage procurement processes for construction materials equipment and supplies.
- Ensure that construction projects are completed on time and within budget.
- Team Management:
- Supervise and coordinate the work of hostel staff including receptionists cleaners maintenance personnel and construction workers.
- Provide training and support to staff members.
- Manage staff schedules and ensure adequate staffing levels.
Requirements
- Proven experience in a purchase renovation customer service or hospitality role.
- Strong organizational and time management skills.
- Excellent communication and interpersonal skills.
- Proficiency in using computer software including booking systems and office productivity tools.
- Ability to work independently and as part of a team.
- UAE Driving license.
Additional Skills (Preferred):
- Experience in hostel management or related field.
- Fluency in multiple languages.
- Understanding of construction principles and processes.
- Experience in procurement or supply chain management.
Benefits
- Competitive salary.
- Opportunities for professional growth and development.
- Company visa insurance and stay benefits.
- A dynamic and international work environment.