Black & Grey HR is recruiting on behalf of a wellestablished insurance company in Dubai UAE. Our client is seeking a Motor Claims Specialist as part of an Emiratization initiative. This role involves managing and processing motor insurance claims efficiently ensuring accurate resolution and enhancing customer satisfaction.
Key Responsibilities:
Claims Processing: Review and assess motor insurance claims to determine coverage liability and damages.
Customer Liaison: Communicate with policyholders to gather necessary information explain the claims process and provide timely updates.
Coordination: Work with repair shops adjusters and legal teams to facilitate smooth claims handling and resolution.
Documentation: Ensure thorough documentation of claims and maintain accurate records in the claims management system.
Settlement: Process and authorise claim payments according to company policies and procedures.
Compliance: Adhere to legal and regulatory requirements ensuring all claims are processed in compliance with relevant regulations.
Requirements
Experience in motor claims or a related insurance field.
Strong communication analytical and problemsolving skills.
Proficiency in claims management software and MS Office.
UAE National (Emirati) with a focus on building a career in the insurance industry.
Benefits
Competitive salary and benefits package.
- Bachelor s degree in Insurance, Business Administration, or a related field. - 3-5 years of experience in an insurance role, with a focus on claims handling, underwriting, or policy management. - Comprehensive knowledge of insurance principles, policies, and regulatory frameworks. - Proficiency in insurance software and systems (e.g., TPA, CRM systems).