Over 10 years of extensive experience in the Oil & Gas and Onshore Construction industry.
Held manageriallevel positions in similar roles within EPC projects for 8 years.
Established positive working relationships and a robust network with stakeholders in the Middle East regions oil and gas industry.
The candidate should be well versed with Construction of EPC Projects and Contract administration
Previous approval from ADNOC group of companies for the position is advantageous.
Wellversed in Quality Health Safety and Environmental (QHSE) requirements and regulations.
Should have the knowledge and experience in commercial supply chain of EPC projects
Knowledge and experience in multi discipline engineering for EPC projects
Knowledge and experience in planning budgeting and scheduling for EPC Projects
Requirements
Strong written and verbal communication skills in English with the added value of knowledge in Arabic.
Effective oratorical abilities along with clear communication and presentation skills.
Proficiency in using various computer applications including Microsoft Office suite (Word Excel Project etc.)
Advanced expertise in Dashboardbased Project Management.
Extensive experience with ERPbased Cash Flow and Project Management Approval Systems.
Skilled in implementing ERPbased Procurement & Contract Management Systems.
Leadership and Management: - Oversee the Ticketing Unit, providing guidance and support to team members to achieve operational goals. Ticketing Strategy Development: - Develop and implement ticketing strategies that maximize revenue while ensuring a seamless visitor experience. System Management: - Manage and optimize ticketing systems and platforms, ensuring they are user-friendly and integrated with other departmental systems. Customer Experience Enhancement: - Monitor customer feedback and ticketing performance metrics to identify areas for improvement in visitor services. Project Management: - Lead discussions with site managers to gather requirements and manage ticketing software projects. Oversee project timelines, budgets, and vendor coordination. Business Analysis: - Translate business requirements into technical specifications for ticketing implementation. Conduct gap analysis and recommend solutions. Collaboration: - Work closely with other departments, including marketing, operations, and events, to coordinate ticketing for special events and exhibitions. UX Design: - Collaborate with UX designers/agencies to create user-friendly ticketing flows. Implement continuous improvements based on user feedback. Reporting and Analysis: - Prepare regular reports on ticket sales, visitor demographics, and trends to inform strategic decision-making. Track system performance, user satisfaction, and revenue. Budget Management: - Assist in the development and management of the ticketing budget, ensuring cost-effective operations. Training and Development: - Train and develop staff on ticketing processes, customer service standards, and system usage. Compliance and Security: - Ensure compliance with all relevant regulations and security protocols related to ticket sales and visitor access.