Greet patients and visitors warmly and professionally, ensuring a positive first impression of the medical center.
Manage patient check-in and check-out processes efficiently, including verifying demographic and insurance information.
Schedule appointments for patients, ensuring accurate documentation of appointments and maintaining the appointment calendar.
Answer phone calls and emails promptly and professionally, directing inquiries to the appropriate staff members or departments.
Maintain a tidy and organized reception area, ensuring that patient information and confidentiality are upheld at all times.
Assist patients with completing necessary forms and paperwork, including insurance claims and medical history updates.