Doorman
Posted on :
25-12-2024
Employer Active
1 Vacancy
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Job Description
- Offer consistently professional, friendly, warm and engaging service
- Ensure guests are greeted appropriately upon arrival in a warm manner
- Open car doors for arriving and departing guests and escort them to the lobby
- Control all guest car keys and ensure that cars are delivered within 10 minutes upon guest request
- Forward all guest complaints or problems to the manager on duty
- Ensure that an effective handover is made between duty shifts
- Demonstrate a complete understanding of the hotel’s policies and procedures and service standards and have full knowledge of the hotel facilities and happenings at all times
- Establish, promote and maintain good public relation while meeting or exceeding guest expectations
Employment Type
Full-time
Company Industry
Department / Functional Area
Key Skills
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