Customer Service Representative
Posted on :
21-08-2024
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Job Description
Responsibilities:
- Client Communication: Respond to inquiries provide property details and manage followups.
- Transaction Support: Facilitate offers contracts and coordination with other parties ensuring paperwork is accurate.
- Customer Relationship Management: Build positive client relationships and address needs and concerns.
- Issue Resolution: Resolve client complaints and escalate issues if needed.
- Administrative Tasks: Manage client files prepare documentation and process reports.
- Compliance and Regulation: Ensure adherence to real estate laws and company policies.
- Team Collaboration: Work with agents and team members to ensure smooth transactions.
- Feedback Collection: Gather client feedback for service improvement.
Remote Work :
No
Employment Type
Full Time
Key Skills
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