Customer Service Representative

Responsibilities:

• Client Communication: Respond to inquiries provide property details and manage followups.
• Transaction Support: Facilitate offers contracts and coordination with other parties ensuring paperwork is accurate.
• Customer Relationship Management: Build positive client relationships and address needs and concerns.
• Issue Resolution: Resolve client complaints and escalate issues if needed.
• Administrative Tasks: Manage client files prepare documentation and process reports.
• Compliance and Regulation: Ensure adherence to real estate laws and company policies.
• Team Collaboration: Work with agents and team members to ensure smooth transactions.
• Feedback Collection: Gather client feedback for service improvement.

Remote Work :

No