Spa Receptionist

• Greet and assist clients with a warm and professional demeanor.
• Manage and coordinate appointment bookings, cancellations, and rescheduling.
• Answer phone calls, emails, and in-person inquiries, providing accurate information about services, treatments, and promotions.
• Maintain a clean and organized reception area, ensuring a pleasant ambiance.
• Process payments, handle transactions, and manage cash register operations.
• Collaborate with spa therapists and management to ensure seamless service delivery.
• Address and resolve client complaints or issues in a timely and courteous manner.
• Keep track of inventory and assist with ordering supplies as needed.
  

, Qualifications

Qualifications:

• Previous experience as a receptionist or in a customer service role, preferably in a spa or hospitality setting.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office and basic office equipment.
• Fluency in English; additional languages are a plus.
• Ability to handle multiple tasks in a fast-paced environment.
• Strong organizational skills and attention to detail.
• A friendly and professional appearance with a passion for customer service.