Cashier and Customer Service

The Cashier Customer Service role involves providing excellent customer service while efficiently handling cash transactions. The cashier is responsible for processing sales quickly, accurately, and in a friendly manner. This position requires strong communication skills, attention to detail, and a positive attitude to ensure a seamless checkout experience for customers.

Key Responsibilities:

• Customer Service: Greet customers warmly and assist them with their purchases and inquiries. Address customer concerns and provide information about products and services.
• Cash Handling: Accurately process cash, check, and credit card transactions using a point-of-sale (POS) system. Ensure the proper handling and security of cash and other forms of payment.
• Sales Processing: Scan items, apply discounts, and tally purchases accurately. Bag or package items carefully and ensure customers receive correct change and receipts.
• Inventory Management: Assist in restocking shelves, maintaining inventory levels, and organizing displays. Report low stock levels to management.
• Cleanliness and Organization: Maintain a clean and organized checkout area. Ensure that the workspace is free from clutter and that all equipment is in good working condition.
• Compliance: Adhere to company policies and procedures, including those related to security, safety, and loss prevention. Comply with all relevant laws and regulations regarding financial transactions.
• Team Collaboration: Work closely with other team members to ensure smooth store operations. Provide support to other departments as needed.

Qualifications:

• Education: High school diploma or equivalent.
• Experience: Previous cashier or customer service experience is preferred.
• Skills:
  • Strong numerical and mathematical skills.
  • Excellent communication and interpersonal skills.
  • Ability to handle stressful situations calmly and efficiently.
  • Basic knowledge of POS systems and cash handling procedures.
  • Attention to detail and strong organizational skills.