drjobs Outlets Manager العربية

Outlets Manager

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1 Vacancy
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Jobs by Experience drjobs

2 - 0 years

Job Location drjobs

Dubai - UAE

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Nationality

Any Nationality

Gender

Male

Vacancy

1 Vacancy

Job Description

  • Manage and coordinate daily Front of the House and Heart of the House operations with right delegation
  • Long Term planning to create initiatives that furthers the outlet overall goal
  • Assessing and analysing outlet budgets to find ways to minimize expenses optimize profits
  • Identifying potential problems and points of friction and working to find solutions in order to maximize efficiency and revenue
  • Identifying of opportunities to expand or shift course in order to take advantage of changes in the market
  • Monitor the reservation status and communicate with culinary team
  • Plan and control manning to meet business needs and according to budget
  • Work with Talent & Culture to recruit suitable colleagues
  • Control outsource labour supply, casual labour and overtime
  • Communicate with team during daily briefings and conduct monthly department meetings
  • Ensure regular training and re-training when needed
  • Maintain service, standards and procedures for the outlet and to ensure that they are achieved and followed by
  • Ensure hygiene and food safety compliance in the outlet and related areas

Provide Memorable Dining Experience That Exceeds Guests’ Expectations

  • Lead the F&B team to personalize the guest dining experience and ensure the compliance of LQA standards and delivery of Service Promise
  • Lead a Heartist® approach to guest experience/service with the F&B team
  • Provide immediate attention to guest complaints and provide appropriate service recovery. To follow up and to establish correct procedures to prevent future recurrence
  • Work closely with the culinary team to maintain food quality and to create attractive food products that support the image of the outlet/hotel and incremental business volume
  • Regular review of guest comments/VOG with the team and implement right solutions for continuous improvement
  • Focus on the dining experience for LCAH members

Employment Type

Full-time

Department / Functional Area

Top Management / Senior Management

Key Skills

About Company

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