Operations Support Officer
Posted on :
15-07-2024
Employer Active
1 Vacancy
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Job Description
- Manage and maintain location information and network data to guarantee precise service availability.
- Collaborate closely with the IT team to identify and resolve network-related issues and implement enhancements.
- Supervise currency updates and modifications to comply with evolving financial regulations.
- Ensure all systems and documentation are promptly updated to reflect currency changes accurately.
- Monitor and oversee credit limits for both customers and partners.
- Work collaboratively with finance teams to enforce credit policies and make necessary adjustments as per requirements.
- Maintain and regularly update digital certifications to ensure their validity and compliance.
- Coordinate with IT and security teams to implement necessary changes in certification processes and systems.
- Administer user accounts, access controls, and permissions in accordance with security and privacy protocols.
- Ensure meticulous alignment of user management practices with established security standards.
- Coordinate and manage service scheduling to ensure prompt and efficient delivery.
- Maintain oversight of service schedules, facilitating rescheduling when necessary to meet evolving demands.
- Oversee the accurate and efficient processing of financial transactions, adhering to regulatory standards.
- Manage transaction amendments promptly and accurately in response to customer requests or regulatory changes.
- Authorize and approve transactions within defined limits, adhering to established protocols.
- Handle transaction amendments or cancellations following precise procedural guidelines.
- Assist in facilitating profile modifications for customers and partners in accordance with their requests.
- Ensure prompt and accurate updating of profiles to reflect any necessary changes.
Employment Type
Full Time
Department / Functional Area
Key Skills
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