To serve and clear food and beverage items discreetly and professionally.
Set tables to service standards.
Communicate with the kitchen regarding questions, length of wait, product availability, meal requirements, allergies, dietary needs, and special requests.
To be familiar with the beverage service including stemware used and appropriate garnishes.
Maintains the highest standard of professionalism, ethics, and attitude towards guests and colleagues.
To handle cash and credit card procedures according to the guidelines of the accounting department.
To report any accident or guest complaint immediately, no matter how minor, to the outlet supervisor or manager.
To recognize and address potential disruptive or undesirable guests.
To break down any buffets, displays, or side stations when needed.
To report on the scheduled time, clean and tidy, and wear the correct uniform.
To attend all the training subjects for the service colleagues and follow all rules and policies of the hotel.
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