Director of Quality Learning Development
Posted on :
30-06-2024
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1 Vacancy
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Job Description
- Strategically planning and managing L&D, Performance Management and Quality Assurance
- Communicating and maintaining the following Mandarin Oriental Hotel Group’s Learning & Development Standards along with the Executive Committee, Hotel Manager and General Manager
- Move In Orientation
- Departmental Training
- Off-Job/Classroom Training Programs
- Supervisory/Management L&D
- Managing L&D for the Hotel
- L&D Administration and Resources
- Planning, implementing and reviewing learning and development for the hotel and individual departments
- Ensuring colleagues training needs are met by arranging resources for training to be conducted throughout the hotel (i.e. providing a first-class training environment emulating our guests meeting environment)
- Designing, delivering and arranging training programs to address specific training needs
- Assisting all department heads with making and implementing training decisions in their areas
Employment Type
Full Time
Department / Functional Area
Key Skills
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