Employer Active

1 Vacancy
drjobs

Job Alert

You will be updated with latest job alerts via email
Valid email field required
Send jobs
drjobs

Job Alert

You will be updated with latest job alerts via email

Valid email field required
Send jobs

Jobs by Experience

drjobs

2 - 3 years

Job Location

drjobs

Dubai - UAE

Monthly Salary

drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Nationality

Any Nationality

Gender

N/A

Vacancy

1 Vacancy

Job Description


About The Role

Reservation Agent is responsible for handling room reservations, providing information about the hotel’s facilities and services, and ensuring a seamless booking process to maximize guest satisfaction and revenue.

What You Will Do

  • The Core Agent is responsible for providing general information about the hotel and assisting callers.
  • Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral.
  • Processes reservations from the sales office, other hotel departments, and travel agents.
  • Knows the type of rooms available as well as their location and layout.
  • Creates and maintains reservation records by date of arrival and alphabetical listing.
  • Communicates reservation information to the front desk.
  • Open and close the availability as and when required of hotel in all channels and website.
  • Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers

What You Bring

  • At least 1-2 years’ experience in a similar role within 5* Luxury Hotels
  • Bachelor’s Degree in Hospitality Management or Equivalent
  • Strong communication and customer service skills

What Do We Offer

  • Work Authorization.
  • Competitive tax free salary, service charge, tips.
  • End of service gratuity.
  • Complimentary full board living accommodation in a high quality, well-resourced staff housing.
  • Vibrant fitness facilities including gym and swimming pool.
  • Free transportation to and from work.
  • Medical and life insurance.
  • Paid annual leave
  • Paid home leave tickets
  • Social and sporting events
  • Learning & Development Programmes
  • Career opportunities and international transfer
  • And more…

Employment Type

Full Time

Department / Functional Area

Helpdesk / Customer Service / Telecalling

Report This Job
Disclaimer: Drjobs.ae is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.