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Reservations Supervisor
drjobs Reservations Supervisor العربية

Reservations Supervisor

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1 Vacancy
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Jobs by Experience

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1 - 2 years

Job Location

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Dubai - UAE

Monthly Salary

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Not Disclosed

drjobs

Salary Not Disclosed

Nationality

Any Nationality

Gender

N/A

Vacancy

1 Vacancy

Job Description


What You Will Do

  • Overseeing the daily operation of the Reservations department
  • Leading, coaching, motivating and developing our large on site reservations team
  • Focusing on quality assurance, call and email conversion, voice sales effectiveness, sell out and upsell efficiency
  • Maintaining Global standards on reservation related areas (Market code, profile, data field) and work closely with the Worldwide Reservations Office and Corporate teams
  • Being involved in revenue management decisions such as inventory management, distribution channel management, overbooking and weekly 21 day forecasting
  • Actively drive sales for the Hotel by maintaining business relationships with travel agents, corporate and leisure business
  • Working closely with other departments on a day to day basis including Sales and Front Desk

What You Bring

  • A minimum of 1 year experience in a leadership role within reservations or front office in a large international hotel
  • Sound understanding of Rooms Division
  • Strong written and verbal communication skills
  • Opera experience essential
  • The ability to inspire the team with a hands on approach and leading by example
  • The ability to work weekends and evenings as the department operates 7 days a week

What Do We Offer

  • Work Authorization.
  • Competitive tax free salary, service charge, tips.
  • End of service gratuity.
  • Complimentary full board living accommodation in a high quality, well-resourced staff housing.
  • Vibrant fitness facilities including gym and swimming pool.
  • Free transportation to and from work.
  • Medical and life insurance.
  • Paid annual leave
  • Paid home leave tickets
  • Social and sporting events
  • Learning & Development Programmes
  • Career opportunities and international transfer
  • And more…

Employment Type

Full Time

Department / Functional Area

Sales / Business Development

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