Customer Service Advisor - Ticketing and Reservation
Posted on :
07-09-2024
Employer Active
1 Vacancy
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Job Description
Essential Functions/Core Responsibilities
Receive in-bound calls from customers, prospects and non-customers while maintaining established standards for number of calls, pick-up time, duration of call and quality of call.
Provide high quality customer service by answering customer enquiries efficiently and politely with correct and complete information and redirect them where appropriate
Identify customer problems and offer appropriate solutions.
Continuous learning to keep up-to-date with changes and developments to products, services, and procedures.
Employment Type
Full Time
Department / Functional Area
Key Skills
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