IT Operations Director

Some local and International travel required.

Responsibilities

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Collaborates with technical/business teams to assess requirements, design a technical architecture roadmap that is aligned with the enterprise architecture and strategic business requirements to maximize business value and increase security posture.

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Analyzes technology industry and market trends and determines their potential impact on the enterprise.

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Prepares and maintains procedures and guidelines for end users and IT staff.

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Participates in and takes a leadership role in resolving IT incidents, including post-mortem.

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Facilitates employee development by coaching, motivating, and leads by example to obtain new skill sets, knowledge and troubleshooting techniques.

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Manages the acquisition and deployment of new technologies and services including issuing RFPs, objectively evaluating vendor solutions, collaborating with the Legal department to review and execute contracts.

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Conducts security reviews and oversees the completion of quarterly SOX Access Review with the information security team.

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Establishes a culture of continuous improvement, driving for more efficient and higher quality IT operations.

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Ensures safe work environment for all employees; reinforces safety culture.

Qualifications

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10+ years of experience in information technology for high-tech manufacturing company.

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Outstanding analytical skills, Ability to gather information, weigh relevant factors and make decisions based on data, trends, and experience.

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Strong communication skills (written and verbal) to properly articulate technical concepts to management and other IT partners.

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Able to collaborate effectively with different levels across the organization; possesses strong executive engagement and relationship building skills.

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Proven ability to manage multiple, dynamic projects to meet scope, schedule, and budget targets.

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Proven ability to coordinate effectively with cross-functional, multi-cultural teams located around the world, driven results, and accountability.

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Willingness to be “hands on”, when required; demonstrated ability to coach and train teams to bring them to world class.

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IT or security-related certifications, preferred. (ITIL, PMP, CISSP)

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Experience with highly regulated industry (i.e., NIST 800-171, SOX)