Senior Associate Business Support

Field Of Experience

• Customer Satisfaction Index (via Survey)
• Smooth Delivery Assurance Operations at all times
• Compliance with all Policies, Systems, Processes and Procedures
• Effectiveness in resolving customer complaints
  
  

Technical And Interpersonal Skills

Good understanding and experience in Business Support department operations.

Proficiency in maintaining and administering ARIS, Salesforce, and Oracle systems, providing a valuable advantage.

Hands-on experience in procurement processes, ensuring efficient supply chain management.

Strong background in finance and budgeting, with the ability to manage financial resources effectively.

Technical proficiency in relevant software and systems used in business operations.

Excellent interpersonal skills for effective communication and collaboration with team members and stakeholders.

Problem-solving abilities to address complex business challenges and optimize processes.

QUALIFICATION

Bachelors / Masters Degree in Business Management or IT Management.

Business Process Management and Project Management Certifications Preferable..